The way you and your customers interact in one way is through your meter boxes. They use them to pay you the money to use your wash. They select the items you offer to clean their car from the meter box. On or near the meter box, if you offer non-cash payment options, the reader is there. Without them, your wash bay is not operating. In a very large way, they represent you and your wash facility. Keeping your meter boxes clean and functioning properly is essential to your customer's experience at your wash. Do they have neat, clean, and easily readable overlays and/or decals? Are your payment options up to date, in that they accept the currency needed to operate the wash? Your instruction sign, another important tool, should match your meter box decals and features. Are your meter boxes beat up and dented? On the other side of the coin. Are your meter boxes adequate for your method of payment? That is to say, if you accept coins at the meter box, is it sufficiently large to handle that change? Is it secure enough when holding that money? Meter boxes come in many sizes and shapes. Some are built to keep the coins right there and you empty the money from the bay. Others include trays which allow coins to be collected from the back as is the case with washes which have the equipment rooms behind the bays. There are boxes that hold no coins and the money falls directly into safe, still others where the coins are vacuumed up and sent to a safe inside the office or other room. Different styles of locks are available for a lot of the meter boxes as well. Take a good, hard look at what your customer has to deal with when wanting to get his or her vehicle washed. Maybe some improvements in this area can result in happier customers who come more often and spend more money.